12, Valea Lunga Str.
+40 268 262 447 / +40 744 684 757 / +40 744 684 759
office@traveland.ro
Book Now
INFO
How can we help ? Find information, tell us what your problem is and we'll find the fastest way to help. Make changes, change dates, add aparts. Get in touch at office@traveland.ro

How can we help ?

Check-in: form 16:00 hours
For a warm welcome and a smooth check-in, let us know your expected arrival time in advance. Contact us on the contact details provided in your confirmation.

Till 2 additional hours. Contact us on the contact details provided in your confirmation.
However, for some periods, we can not guarantee it and would like to mention that this requests depends on availability upon check-in.

Check-out: till noon – 12:00 hours

Till 2 additional hours. Contact us on the contact details provided in your confirmation.
However, for some periods, we can not guarantee it and would like to mention that this requests depends on availability upon check-in.

Some periods are subject to terms and conditions.

Book without a credit card!
Bookings request for the same day, after 16.00, will be accepted without a valid card.
Please enter at the credit card details: “Last minute booking!”
Arrangements for payment will be made upon arrival.
Your reservation will be confirmed! Immediate!
Do not hesitate to contact us if you have any questions about this type of booking at email: office@traveland.ro

Flexible – 30 days
Between September 15th-December 15th and March 1th-July 15th of each year.
– The guest can cancel free of charge more than 30 days before arrival.
– The guest will be charged the total price if canceled in the 30 days prior to arrival.
– The guest will be charged the total price in advance at any time.
– Refunds, if applicable, are made within 10 days.
– If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
The Flexible – 30 days cancellation policy allows our guests to cancel the reservation up to 30 days prior to their arrival without sending any document or excuse.

Flexible – 60 days
Between July 15th-September 15th and December 15th-March 1th of each year.
– The guest can cancel free of charge more than 60 days prior to arrival.
– The guest will be charged the total price if canceled in the 60 days prior to arrival.
– The guest will be charged the total price in advance at any time.
– Refunds, if applicable, are made within 10 days.
The Flexible – 60 days cancellation policy allows our guests to cancel the reservation up to 60 days prior to their arrival without sending any document or excuse.
This process depends on TRAVELAND, so it’s best to contact us for any questions about any charges at email: office@traveland.ro

All children are welcome!
Please be advise that children cannot be accommodated without at least one adult in the apart./villa!

0 – 2 years
 
Can use a cot upon request or existing bed
FREE
 
Can use an extra bed upon request
€ 10 per child, per night
3 – 7 years
 
Can use an existing bed
FREE
 
Can use an extra bed upon request
€ 10 per child, per night
8 – 12 years
 
Can use an existing bed or an extra bed upon request
€ 10 per child, per night
13+ years
 
Can use an extra bed upon request
€ 15 per person, per night

The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.

Please note that only some apartments or villas types can accommodate children in addition to the maximum occupancy, at an extra cost.
Any type of extra bed or child’s cot/crib is upon request and needs to be confirmed by Traveland.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets are allowed! Charges may be applicable.

Visa, Mastercard, Maestro.
TRAVELAND do not accepts cards issued in North America/Canada, as AMERICAN EXPRESS.

TRAVELAND policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and/or bachelorette parties.

FREE!
Free private parking is possible on site.
However, Traveland can not guarantee the parking spots available at the time of c-in.
We would like to inform you that parking is possible on the street, with Traveland Reception 24 h video surveillance.

Frequently asked questions

We will match the Price + 10% !
You will have the lowest rates.
No booking fees. Save money!
If you have found a lower price for the desired apartment or the requested period, please send us an e-mail and attach a print screen to: office@traveland.ro

No prepayment is required for your booking.
TRAVELAND has the right to verify your credit card, and may hold an amount temporarily or until after check-out.
This process depends on TRAVELAND, so it’s best to contact us for any questions about any charges at email: office@traveland.ro

This depends on TRAVELAND.
Please contact us to make the necessary arrangements at email: office@traveland.ro

Whether or not you qualify for a refund depends on the cancellation policy of your reservation (see Cancellation Policy/Deposit Policy).
It can take an average of 10 days to be refunded.
TRAVELAND may have already received a payment from you. This is normal and you will be refunded within the next 10 days.
Depending on your bank, repayment processing may take a little longer. If you still expect reimbursement, please contact us directly at: office@traveland.ro
For more detailed info, contact us at email: office@traveland.ro.

Please send us a email about your confirmed booking.
If the cancellation request is within the cancellation period (see Cancellation Policy-Deposit Policy), your reservation will be automatically canceled.
Confirmation of the request will be sent to your email address.
If the cancellation request is not within the cancellation period (see Cancellation Policy-Deposit Policy), please email us with the subject “Can you make an exception by allowing me to cancel without penalties? The booking number is mandatory.”
TRAVELAND may have already cash a payment from you. This is normal and you will be refunded within the next 14 days.
Depending on your bank, repayment processing may take a little longer. If you still expect reimbursement, please contact us directly at: office@traveland.ro
For more information about bookings and cancellations, please check “Cancellation Policy/Deposit Policy” or contact us at office@traveland.ro

All taxes and other costs/fees are included in the price of your booking.

Special requests can be sent to TRAVELAND by email: office@traveland.ro

Your safety is our top priority!
In case of emergency while on vacation, please contact our Reception – 24/7 – at phone: 0040-(0)268-262.447 or dial 112 to reach the police, fire department, or emergency medical services.
This number works in most European countries, including Romania and is free of charge.